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agency (EN)
noun

noun “agency”

singular agency, plural agencies or uncountable
  1. a business or organization that provides a service for others
    He hired a marketing agency to promote his new product.
  2. a department or organization within a government responsible for a specific area
    The Environmental Protection Agency regulates pollution levels.
  3. the capacity or ability to act independently and make your own choices
    She felt she had no agency over her own life due to the strict rules at home.
  4. a means by which something is done or achieved
    Education is seen as an agency for social change.
  5. the relationship between an agent and the person or organization they represent
    The athlete signed a contract establishing an agency with the sports manager.